Shorter Hold Times with Enhanced Travis Support
Posted on May 3rd, 2010 by MLondoff | 0 comments »
Category: New Features, Support
Topics: self service portal
Category: New Features, Support
Topics: self service portal
Customer satisfaction is a top priority for Travis Software Corp., and Travis is working hard to make sure our customers know it. One way we are trying to improve customer satisfaction is to decrease the amount of time that a customer must wait to speak with a live support representative. Due to recent improvements, Travis support is currently providing the shortest hold time ever attained. The average hold time is typically less than one (1) minute.
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