Travis Software Official Blog

WebCOBRA.com is loaded with small features that can make a BIG difference in your everyday COBRA Administration life, and two of those features are the Calendar and the To Do List.

Below is the raw holding data statistics from our support line. Since our average hold time hit our pre-ARRA numbers, we wanted to share them with you. Details below include our averages for time periods in the day and total experience breakdown. We track our experience in detailed segments, such as Hold Time between 11:30 and 12:30 on Wednesday, so you can see that as well.

The average hold time for the week of June 22 2009 through June 26, 2009 was 2:55 ... less than three minutes!

As we are sure you are aware, two COBRA State Continuation Laws have recently been signed into law for Pennsylvania and Utah, and we wanted to let you know that we have analyzed the laws and are currently working on adding capabilities to both the TravisCobra and WebCOBRA.com systems in order to help you administer your under-20 groups in those states.

It’s been almost a year since we started this Blog, and in that year, we’ve blogged about everything from product features and government policies to natural disasters. Now, we think it’s time to hear from you!

As some of you may already know, we offer an IT Resources section for all of our Supervisor-level users within the WebCOBRA.com system, but what you may not know is that the IT Resources section is not just for IT people!

The short video below will give you a general overview of everything you can find in WebCOBRA IT Resources.