Travis Software Official Blog

We will shut off the phones and our network this Friday, October 24th and 12:30 Central Time, and begin the process of moving from the 5th floor down to the 2nd. WebCOBRA will not be affected in any way.

By Debi Ostrom and Ben Tillman

Working day in and day out, Travis Support has identified some common problems and questions they hear on a regular basis that usually have simple solutions, so we are going to address some of them here. The first one we are going to address is adding additional dependents to an existing QB.

The Summer 2008 release of WebCOBRA.com was made available September 28, 2008, and, so far, we’ve told you about some great new features. Are you wondering what else was added to the system?

• Upload Documents: Administrators can now upload and publish documents such as SPDs, procedures for claims, benefit summaries, and many more to WebCOBRA.com. These documents can then be viewed by Qualified Beneficiaries and, when applicable, retirees.
• HIPAA Certificates: Another new feature that was added to WebCOBRA is the HIPAA Certificate Delivery option. This option will allow you to send dependents their own HIPAA Certificate by simply selecting either “Yes or No.”
• Matrix Plan Types: There are three new options when you’rer using the Table Based Matrix Costing for benefit plans. For your convenience, tables can now be formed based on years of service, salary, and gender.

This isn’t all we’ve added to WebCOBRA in the Summer 2008 release. For more information on new features, visit our website at www.webcobra.com!