Importing .RTF files into the Letter Writer

The following document will discuss how to import the ARRA Model Notice into the Letter Writer for Letters 79 – 81.

1.Locate the document named ARRAExtension.rtf in your COBRA directory.

2.You may open the document for review. It should appear like the document below.

3.Open the Letter Writer in TravisCOBRA. Open the letter in which you would like to replace the text.

The text of the ARRAExtension.rtf was intended replace the text of the following letters in the letter writer:

a.ARRA Extension

b.ARRA Extension for Exhausted

c.ARRA Notice for Pending

d.ARRA Notice for Termed

4.With one of the following letters above opened in the letter writer, select the File menu and then select the Import function.

5.Once the document is in the Letter Writer, edit as you would like.

6.Repeat for any of the documents listed above.

6 Responses to “Importing .RTF files into the Letter Writer”

  1. Danette Says:

    Hello,

    To clarify…Should the 1 ARRA Extension document replace all four of the letters listed above?

    Thank you

  2. dostrom Says:

    @danette This letter replaces all four of the letters listed above if you choose to do so.

  3. Tracy Says:

    In regards to Letter 79 (ARRA Exhausted Letter), can you clarify if the letters need to be printed BEFORE running the ARRA Credit Process for Enrolled PQBs under Utility. Directions indicate letters need to generate before running utility, however I would have thought the credit process would need to run first before generating letters since coupons print with the letters…how does the system know what amounts to print on coupons?

  4. dostrom Says:

    @Tracy The documentation is correct. Please run the letters before the process. The process will regenerate coupons.

  5. T Says:

    So the above document should read “The following document will discuss how to import the ARRA Model Notice into the Letter Writer for Letters 78 – 81.”?

    And you replace this 1 letter in place of all of those letters?

    Thanks

  6. dostrom Says:

    @T If you choose to do so, you can. That is your discretion.

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