Keeping your TravisCobra System Up-to-Date

One of the major benefits of always keeping your TravisCobra system up-to-date with the latest features and fixes is that you are guaranteed to always have the latest and greatest COBRA administration features, but there’s another benefit that you may not have thought about: a faster and easier updating process!

We have seen users not update their systems because they think it will take too long or be too much of a hassle, and, in reality, the opposite is true. Every time you run a Patch on your TravisCobra data, not only do you download new features, but you also fix existing issues you may or may not be aware of. The moral of the story is, the more often you update, the less time you’ll spend upgrading.

To help ensure that you’re always on the latest version of TravisCobra, the Update Notification feature is available to you. This feature was added a couple of years ago to ensure our users were always notified of system updates; however, we’ve increasingly noticed that some of our users may have turned this feature off and forgot about it.

Here’s how you can make sure you know when to upgrade:

  1. From the Utility menu, choose Updates.
  2. Make sure the “Don’t notify of updates on login,” is NOT selected on this page.
  3. Select the Close button.

Now, every time you log into the TravisCobra system, the Update Notification feature automatically scans for updates through an XML file to your TravisCobra data. If an updated version of the software is found, a box will pop-up notifying you of the new release and what new features are included in that release.

To manually check for system updates:

  1. From the Utility menu, choose Updates.
  2. Select the Check for Updates button. If there are updates available to the TravisCobra system, an Update Notification box will pop-up explaining what those updates include.
  3. After you’re finished reading the Update Notification box, select OK and contact Travis Support to obtain the latest patch in order to update your system.

7 Responses to “Keeping your TravisCobra System Up-to-Date”

  1. Melissa S Says:

    I went to the utility menu and do not have the option of Updates to choose.

  2. Lizann Says:

    From the Utility Menu- we don’t have an option to choose update? Could anyone suggest where is might be? Please and thanks Liz

  3. Sarah Knight Says:

    @Melissa @Lizann: What version of TravisCobra are you on?

  4. Tammy Kirby Says:

    I do not have the Notify Update Option as well. My version is 8.3.0.10..

    Thanks.

  5. Sarah Knight Says:

    @Tammy: Under the Utility menu, choose Updates.

  6. Chris Harley Says:

    We are also missing this option under Utility. Ver 8.3.0.12

  7. Sarah Knight Says:

    @Chris: Please contact Travis Support.

Comments are closed for this article.